| | My goal is to make the process of buying, selling, or owning a home efficient, enjoyable and rewarding for you. See what my clients have said about my real estate services... | Marcus, This letter is to thank you for all of your expert assistance in helping me to find a home for my daughter in Charlotte. As you know, I was faced with the challenge of buying a home in North Carolina from my home in Maryland with little ability to do any traveling to preview homes in the North Carolina area. It was through the Internet real estate listings that I came upon you as a contact and I had no idea of whom you were or what your services could provide for me. I was amazed throughout the entire process at your hard working, diligent efforts to find a suitable home. You were quick to understand my needs for housing and what the requirements would be, as well as what was not desired in terms of price, location, amenities and life style. The many phone conversations and exchanges of e-mails gave me a very confident and comfortable feeling that you were looking out for my best interest. You were so willing to serve me at any hour of the day or day of the week, sending photographs of potential homes with details as to their assets, as well as honesty concerning their liabilities. You took a personal interest in finding the perfect solution for my situation as I have never found in any other real estate agent. Not once did I get any indication that you were concerned with what you could get out of the situation. Your professional and ethical conduct during this long distance business transaction relieved me from the need to feel stressed, worried or concerned about the final outcome of purchasing a property from afar. Your attention to providing me with the other services (mortgage company, building inspector, home warranty, etc.) needed to make this purchase satisfactory far exceeded my expectations of services provided by a real estate agent. I was able to purchase the chosen property sight unseen with complete confidence and trust. Working with you was an enormous pleasure for me and I can’t emphasize enough the success story that you have provided for my daughter and me for the next few years while she finishes her education in Charlotte. I fully intend to contact you directly when I am ready to resell this property. Thank you so much and best wishes for your continuing success in the world of real estate! Sincerely, Isla Isla R. Wells |